24/7 Heavy-Duty Support— trucks, buses & fleets (901) 687-4581
Shelby Pro Diesel
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Privacy notice.

A short notice about the information you send to Shelby Pro Diesel through this website.

Information submitted through this website

When you submit a service, maintenance or contact form, the information you provide — such as name, company, phone, email, vehicle details, location, visit date and service description — is used to respond and coordinate the requested service.

Third-party services

This site loads third-party resources such as map content (OpenStreetMap), web fonts, code libraries (jsDelivr, unpkg) and licensed photography (Unsplash). Those providers may process technical information under their own policies.

Saved preferences

If you choose Spanish, your browser remembers that preference. We don't use tracking or advertising cookies.

No sensitive data

Do not submit payment card data, government ID numbers or other unnecessary sensitive information through the forms.

SPD Operations app and customer portal

Our shop app (shop.shelbyprodiesel.com) stores the information needed to provide service: customers, contacts, vehicles, work orders, photos and documents, warranties, invoices and payments. The customer portal shows each customer only their own information. Staff sign in with a user ID and PIN; customers sign in with a code sent to their email.

QuickBooks connection

If Shelby Pro Diesel connects its QuickBooks Online account, the app sends to QuickBooks the invoices, customers and items Shelby Pro Diesel creates, retrieves each invoice's payment link and reads payments received to mark invoices as paid. The app only uses Shelby Pro Diesel's own QuickBooks account, does not sell or share that data, and keeps access tokens on the server only. The app never receives or stores card or bank account numbers: online payments are made on Intuit's secure page. The connection can be removed at any time from the app or from QuickBooks.

Security and retention

Data is stored on servers in the United States with encryption in transit (HTTPS) and role-based access: mechanics cannot see prices or payments, and each customer sees only their own records. Important changes are logged. We keep service and billing records as long as operations and the law require. To request a copy or correction of your data, contact us.

Contact

Questions about your information: hello@shelbyprodiesel.com or (901) 687-4581.